Processes

ANNEX A

CLAIMS PROCESS

ALL RISKS

  1. To be completed and signed by insured
  2. Reported to SAPS (Theft)
  3. Items listed
  4. Quotations attached
  1. Proof needed: Valuation/invoice/manual
  1. Theft: Blacklisting by service provider
  2. Quotation
  1. Letter from Medical Aid – as proof that client will not claim from them
  2. Quotation

HOUSE CONTENTS

    1. To be completed and signed by insured
    2. Reported to SAPS (Theft)
    3. Items listed
    4. Quotations attached

(Including unspecified items):

  1. Proof needed: Valuation or invoice
  1. Theft: Blacklisting by service provider
  2. If the cell phone is specified, it will be handled under the A/R section of the policy
  1. Letter from Medical Aid – as proof that client will not claim from them
  2. Quotation

HOUSE OWNERS (BUILDINGS)

  1. To be completed and signed by insured
  2. Reported to SAPS (Theft/ burglary)
  3. Items listed
  4. Quotations attached
  1. Quotations and/or damage report specifying the cause of the damage

MOTOR ACCIDENT

  1. To be completed and signed by insured
  2. Sketch/drawing of accident/incident
  3. Reported to SAPS (not necessary if incident occurred on own premises)
  4. 2 x Quotations (if applicable)
  5. Clear copy of Driver`s license (both sides)
  6. Full Third Party details
  7. Copy of Registration documentation

MOTOR THEFT

  1. To be noted as specified on policy
  2. Proof to be provided (purchase invoice/pictures/photos)
  1. To be completed and signed by insured
  2. Sketch/drawing of accident/incident
  3. Reported to SAPS (not necessary if incident occurred on own premises)
  4. 2 x Quotations (if applicable)
  5. Clear copy of Driver`s license (both sides)
  6. Full Third Party details
  7. Copy of Registration documentation
  1. To be completed and signed by insured
  2. Sketch/drawing of accident/incident
  3. Reported to SAPS (not necessary if incident occurred on own premises)
  4. 2 x Quotations (if applicable)
  5. Clear copy of Driver`s license (both sides)
  6. Full Third Party details
  7. Copy of Registration documentation

LIABILITY

  1. To be completed and signed by insured
  2. Medical invoices

HANDLING OF CLAIMS ACCORDING TO POLICY WORDINGS AND ENDORSEMENTS ON SCHEDULE